Applause: “How North American Consumers Rate Their Banking & Payment Apps”
13 million app store ratings and reviews reveal the mobile leaders in banking and payments.
ARC is the research arm of digital experience testing company Applause. ARC analyses the user sentiment of Android and iOS apps to produce periodic reports. For banking and payments, they analysed the flagship apps of the 61 largest North American financial service institutions, plus another 29 leading mobile payment apps. That’s 90 different banking and…