U.S.-based web and mobile testing tech provider BrowserStack’s said it has rolled out a new test platform that is capable of running tests across 20,000 devices and 3,5000 browser-desktop combinations by using a host of AI agents.
The solution is designed for QA teams at large entities, such as banks and international financial services firms, to combine a host of different testing models into one platform, thereby removing fragmentation, cutting costs, and aiming to improve productivity.
Ritesh Arora, the firm’s chief executive officer and a co-founder, claimed that “our vision for the test platform goes beyond providing tools, we’re fundamentally transforming how teams approach quality.”
“By unifying the testing ecosystem and embedding AI throughout the testing lifecycle, we’re enabling teams to achieve up to 50% productivity gains while expanding test coverage,” Arora explained.
The industry insider pointed out that the fragmentation in traditional testing toolchains has created challenges for development teams.
Currently, BrowserStack claims its test platform processes over one billion tests yearly for seven million developers and testers across 135 countries.
‘DevOps tax’
Arora referred to a recent Forrester report, which found that development teams face a ‘DevOps tax’of around 10%, meaning 10% of their team is dedicated solely to maintaining the DevOps toolchain.
Despite this, estimates reveal that release velocity has stayed the same over the past five years, highlighting the need for an integrated approach, he argued.
Arora pointed out that his new test platform offers infrastructure for browser and mobile testing through the cloud and self-hosted setups, along with AI-driven test analysis, test orchestration, and “self-healing functions that improve automation return.”
In addition, he was keen to stress that the platform uses AI agents supported by a data store to guide testing, while offering testing across around 20,000 devices and 3,500 browser-desktop combinations with tools for accessibility and visual testing.
“From our SDK that enables zero-code changes to enterprise-grade security and compliance, private network testing capabilities, and unified test monitoring—every feature has been designed to eliminate friction from the testing process while maintaining the highest standards of security and reliability,” explained Nakul Aggarwal, CTO and also a co-founder of BrowserStack.
The platform also consolidates test and quality insights into a single view with quality metrics, test reporting, debugging, analytics, and AI-powered test management, he noted.
By next year, the platform aims to support over 30 testing products, Aggarwal said.
Bitrise deal in UK
BrowserStack is one of the most-used software testing firms in the banking and financial services space, particularly across North America. Among its prominent finserv clients are Wells Fargo, Capital One, Stripe and Mastercard.
The firm, which is venture capital-backed and was recently valued at around $4 billion, has been profitable since its inception.
Only recently the company struck a partnership with London-based Bitrise, a mobile DevOps platform, aimed at giving mobile app testing a shot in the arm.
More specifically, the collaboration was aimed at improving mobile app quality assurance.
A host of banking clients and other financial services platforms are expected to embrace the enhanced capability, as they increasingly offer most of their traditional banking services via digital platforms and mobile applications.
“As mobile app development becomes increasingly complex, development teams face mounting challenges in ensuring test coverage across a wide array of devices, operating systems, and configurations,” explained Aggarwal.
“The fragmented nature of testing tools can hinder efficiency, forcing teams to use multiple solutions and slowing down release timelines,” he said.
Aggarwal claimed that this new collaboration “helps solve this by allowing teams to run thousands of tests simultaneously across different devices, streamlining the testing process and enabling faster, higher-quality releases.”
Founded in 2014 in London, Bitrise is backed by investment firms Insight Partners and Y Combinator. It is a mobile DevOps platform that supports a host of different companies and brands, mostly in financial services, retail and e-commerce.
Its “full-stack platform unites mobile development tools, processes, and testing frameworks, enabling engineering teams to deliver mobile experiences,” the company states on its website. Bitrise claims its testing platform is used by over 400,000 developers worldwide.
As part of the deal, the collaboration between BrowserStack and Bitrise also means both entities will work to drive innovation in mobile development by combining their expertise integration/continuous deployment and cloud-based testing.
2024 was a busy year for the company with a range of product launches. It most recently developed and launched a new test automation platform that is low code based as the firm is increasingly focuses on automation because software teams face critical challenges, Aggarwal explained.
He singled out issues such as slow manual testing cycles bottleneck releases and traditional automation tools like Selenium require steep learning curves with long ramp-up periods before showing ROI.
For that reason, many financial organisations and other firms struggle with a shortage of automation engineers while talented testers lack coding skills, Aggarwal added.
“AI is further revolutionising how test automation is done,” he continued, so “low-code automation eliminates these barriers, enabling to create and maintain AI-driven automated tests without code.”
In fact, Aggarwal went on to claim that “with low code automation, we’re transforming how teams approach quality assurance, [because] by empowering everyone to create automated tests, we’re enabling a true culture of quality.”
He was keen to point out that the platform stands out because of its “intuitive test recorder with no learning curve”, which can build tests in minutes by interacting with webapps in a browser.
Bird Eats Bug takeover
BrowserStack, which is venture capital-backed, has been on somewhat of a shopping spree in recent years.
The company’s latest buy, Bird Eats Bug in August of 2024, marked BrowserStack’s fifth acquisition since Percy, a visual testing platform, in 2020.
Bird Eats Bug is a bug reporting platform based in Berlin. BrowserStack is currently in the process of integrating Bird Eats Bug’s capabilities into its existing QA ecosystem, culminating in the launch of Bug Capture, a new solution for manual testing.
“As mobile app development becomes increasingly complex, teams face mounting challenges in test coverage.”
– Nakul Aggarwal
Arora said that “by integrating Bug Capture’s approach to bug reporting into our platform, we’re not just streamlining workflows; we’re boosting development teams’ productivity so they can focus more on building great products and less on managing the intricacies of the testing process.”
Current software development suffers from inefficiencies in bug-reporting processes. Bug Capture allows teams to debug issues 30% faster on average, he claimed.
Arora said the key features include instant replays, screen recording, and auto-captured technical logs, such as console and network logs, system details, and steps to reproduce, “all consolidated into one clean bug report.”
“These features work in harmony to eliminate the need for extensive back-and-forth between testers, product managers, developers, support teams, and customers,” Arora concluded.
Legal victory
2025 started off well for the company because, in a major legal development in January, the United States District Court for the Eastern District of Virginia dismissed all legal claims against BrowserStack that had been brought against the web and mobile testing tech provider by one its main rivals, software test equipment firm Deque Systems.
The lawsuit, which centred around BrowserStack’s accessibility testing solutions, was resolved in BrowserStack’s favour without the need for a trial.
The court found insufficient evidence to support Deque’s allegations of copyright infringement, breach of contract, and false advertising.
Deque Systems filed the lawsuit in 2024 in the U.S. over the use of one of its testing platforms.
The company alleged that BrowserStack acquired Deque’s proprietary testing platform DevTools, only for it to be taken apart and directly access its codes.
The codes, as Deque Systems claims, were then duplicated in order to develop BrowserStack’s own testing tool, which was subsequently launched and brought to market by BrowserStack at the end of 2023.
“When we looked at the extent of the copying, the theft was intentional, pervasive, blatant and frankly, really shameless,” claimed Preety Kumar last year, who is the CEO and founder of Deque Systems.
“So they even use their work emails, with ‘browserstack.com’ when they signed up for our trials [so] we have decided that we’re going to have to vigorously defend our intellectual property rights,” Kumar stated.
Deque Systems develops accessibility software and testing tools and is used by a range of large U.S. banks, including PNC Financial services and U.S. Bancorp.
Kumar said Deque Systems spent more than five years developing the testing platform and stressed designing efforts evolved around ensuring that the product remains usable for novice users and still be compatible with algorithms at the backend.
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