Forrester VP: ‘TuringBots’ bring adaptability to testing

Diego Lo Giudice

A fundamental shift is underway in the software testing industry as organisations move beyond traditional test automation and embrace AI-powered autonomous testing platforms.

This transition is not only timely, it’s inevitable. At least, that is according to Diego Lo Giudice, VP and Principal Analyst at research firm Forrester.

“For years, continuous automation testing platforms helped reduce manual testing and integrated well into DevOps pipelines,” Lo Giudice analysed.

These platforms, often referred to as CAT platforms, became a mainstay in enterprise environments, streamlining testing across web, mobile, and packaged applications.

But they’ve hit a ceiling, Lo Giudice believes. “CAT platforms have struggled to move the industry beyond 23–25% of automated tests,” he explained.

As demands on development teams grow and generative AI rewrites the speed and scale of software production, legacy testing approaches are no longer sufficient.

This challenge is amplified by the rise of AI-generated code and AI-powered business applications. Developers are using generative AI tools to write more code faster than ever before, while AI systems themselves are producing outputs that are often plausible but flawed, including hallucinations, inconsistencies, and opaque decision-making.

“These shifts necessitate testing platforms that go beyond automation,” Lo Giudice said: “Platforms that are intelligent, adaptive, and capable of augmenting human testers.”

Autonomous testing

That’s where autonomous testing platforms come in. Infused with generative AI capabilities and powered by what the Forrester team terms “tester TuringBots,” platforms designed to not merely automate, but to think alongside testers.

These advanced agents support tasks such as intelligent test generation, adaptive test case maintenance, real-time defect analysis, and complex model-based testing, offering a level of autonomy that traditional platforms simply can’t match.

“Tester TuringBots bring intelligence and adaptability to the testing process,” stressed Lo Giudice. “They enable faster testing and help manage the growing volumes of code and complex functional requirements, especially in AI-infused applications.”

The timing of this transition is not accidental.

Lo Giudice pointed to a convergence of factors: the explosion of generative AI in development, the growing number of LLM-based applications, and the unrelenting pressure of continuous delivery pipelines.

These conditions have created what he calls the “perfect storm” for the rise of autonomous testing. “The integration of AI into testing platforms is the logical next step,” he said, “enabling organisations to scale their testing efforts while maintaining accuracy and efficiency.”


“As AI continues to permeate every aspect of development, the need for intelligent, adaptive testing solutions will only grow.”

– Diego Lo Giudice

The core competencies of autonomous testing platforms go far beyond conventional test automation.

They include cross-device UI test automation, model-based design, natural language test case generation, change analysis, test agent orchestration, hallucination and bias monitoring, and integration with DevOps pipelines, Lo Giudice said.

“These systems are built to keep pace with not just development speed but also the nuanced behavior of AI-infused systems.”

Looking ahead, Lo Giudice believes autonomous testing will dominate the QA landscape for at least the next five years.

“As AI continues to permeate every aspect of development, the need for intelligent, adaptive testing solutions will only grow,” he shared.

He even hinted at what could come next: self-learning AI and, eventually, quantum computing could one day redefine testing yet again.

But for now, Lo Giudice emphasised the transition to autonomous testing is not just a technological milestone, it’s a strategic imperative.

“This is a paradigm shift,” he concluded. “It’s about making testing not just faster, but smarter, and keeping pace with the complexity of the systems we’re building.”


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