ANZ creates role of Chief Data Officer

Australian bank appoints former Woolworths executive to supervise bank’s data strategy and empower digital transformation.

ANZ, Australia’s fourth largest bank, has announced it is appointing Emma Gray as the firm’s first chief data officer. She will be responsible for the bank’s data strategy, which includes how data is defined, gathered, managed, and made secure.

Gray’s employment history lies outside of the financial sector. Previously, she was Chief Loyalty and Data Officer at the UK retailer Woolworths, and worked as Partner at management consultancy firm Bain & Company before that.

Gray will report to Maile Carnegie, ANZ’s Executive of Digital Banking, who said that Gray will play a “crucial role” in the firm’s digital transformation.

“Emma will lead the creation of a business intelligence capability for the bank in collaboration with other teams across ANZ to identify the biggest opportunities for us to make better decisions for the bank and our customers,” Carnegie said.

Gray has an MBA from Harvard Business School and is on the Board of the Melbourne Business School Centre for Data Analytics. Gray will begin her employment at ANZ in February.

ANZ posted a 24% year-on-year decrease in its statutory net profit In its 2016 financial results, a dip which the bank attributed to its current focus on digital technologies.

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