QA testing solution giant Tricentis told QA Financial it is bringing a new platform to the market, designed to help financial services firms to increase their productivity and improve application quality.
The launch of yet another testing tool means the US-based company continues to penetrate the QA space with new solutions, thereby working to “remove the need to switch between tools and offer full testing context,” as a senior Tricentis executive told QA Financial recently.
The latest solution, called Tricentis Copilot, should be seen as a generative AI assistant that helps QA teams to find, understand, and optimize test assets through an intuitive chat interface, Mav Turner, chief product and strategy officer at Tricentis, told this publication in an email.
“This ensures greater efficiency, faster onboarding, and reduced redundancy,” claimed Turner, since January of this year the company’s chief product and strategy officer, based in Austin, Texas.
When asked to elaborate, Turner pointed out Tosca helps users to quickly find unused test cases, duplicates, unlinked assets, specific executions, and tests linked to application elements, and then perform mass changes or modifications.
“By chatting with the Tosca Copilot in natural language, these requests can be converted into complex query language queries, saving hours of manual work, eliminating redundancy, and enabling non-technical users to manage assets efficiently,” he said.

“By leveraging advanced LLMs and proprietary embeddings, we enhance productivity across all phases of test automation,” he added.”
– Mav Turner
Moreover, the platform enables users to quickly understand long, complex workflows by summarizing end-to-end tests in simple, natural language.
“This functionality boosts productivity, simplifies maintenance, and accelerates onboarding for new team members,” Turner noted.
In addition, by quickly interpreting execution results and providing meaningful, actionable insights, the platform helps users troubleshoot issues and defects faster.
“This leads to quicker issue resolution, shorter release cycles, and significant time savings,” he claimed.
In summary, Turner pointed out that these capabilities translate into benefits including time, savings, with time spent on complex testing activities can be cut in half, productivity gains as it simplifies onboarding and accelerates learning to empower new staff, leading to quicker productivity gains and more efficient workflows.
Also, cost savings are a differentiator, Turner pointed out. “Costs are cut by minimizing repetitive testing tasks, eliminating unused or duplicate assets, and reducing redundancy in the test portfolio,” he said.
“The user-centric experience enables users to complete complex testing tasks that other general purpose, generative-AI tools cannot,” Turner summarized.
He confirmed the solution has been beta-tested by a range of organizations which are already reporting its value and positive benefits, such as Accenture-owned ARZ Allgemeines Rechenzentrum GmbH, Turner revealed.
“The integration of AI with testing levels the playing field for all team members, regardless of technical skill level. This allows even citizen testers to play a greater role in testing for fewer errors and greater productivity, leading to faster time to market and lower costs,” he continued.
“We’re witnessing a 16% to 43% reduction in test failure rates with AI tools, and up to a 50% increase in test case generation,” Turner claimed.
Busy year
It has been a busy year so far for Tricentis, which was founded by Franz Fuchsberger and Wolfgang Platz in 2007 in Vienna, Austria.
The company, since April 2021 led by CEO Kevin Thompson, provides software testing automation and software quality assurance products, serving dozens of banks around the world.
The latest launch comes only weeks after the firm launched a new AI-powered tool that it claims can measure software speed and quality more efficiently and accurately.
The Copilot platform is supported by GenAI applications and helps quality engineering teams and developers integrate AI responsibly by testing complex applications, Turner said.
“This is a suite of solutions leveraging generative AI to enhance productivity throughout the entire testing lifecycle,” Turner shared with this publication.
“In other words, Copilot makes it quicker and easier for users to create tests using generative AI,” he said.
“The integration of AI with testing levels the playing field for all team members.”
– Mav Turner
Meanwhile, in March, brought a new SAP Test Automation platform to the market, a SaaS-based test automation capability designed to help banks, financial services firms and other large entities that use SAP solutions to manage end-to-end transformation initiatives and need to store or process large amounts of personal or sensitive data.
The solution integrates with SAP applications and technologies and further extends the existing test automation functionality included within SAP Cloud ALM.
Key features of the tool include a model-based, codeless, and AI-driven automation to promote ease of use, as well as comprehensive testing capabilities across SAP and third-party software systems.
It also enables a scalable test execution across distributed infrastructures and advanced API testing capabilities, including simulation features, the firm claimed.
The latest launches come only months after Tricentis added a virtual mobile grid service to its portfolio to make it simpler to test mobile applications at scale. A range of banks use the tool for their mobile banking apps.
The service is based on the platform Tricentis gained following its acquisition of testing firm Waldo and was integrated within the Tricentis Mobile application testing framework.
US focus
In a further sign the US is firmly on the company’s expansion plan’s radar, Tricentis recruited Damien Johnson recently as its new field chief technology officer (CTO) for the American markets.
New York City-based Johnson is a well-known name within the testing space, considered a seasoned QA professional with a career spanning close to three decades in SAP transformations.
He was previously global chief architect for RISE with German software multinational SAP where he was responsible for helping company’s large strategic customers and major service providers modernise and migrate to the cloud.
At Tricentis, Johnson will help support the company’s technology and business strategy with a focus on providing technical expertise and guidance to customers, prospects, and partners to achieve maximal value through their IT transformation and DevOps initiatives, the firm shared with QA Financial.
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