Tricentis teams up with Zuci, the ‘new kid on the AI block’

Chaim Frenkel during a recent Tricentis event in Orlando, Florida
Chaim Frenkel during a recent Tricentis event in Orlando, Florida

QA software testing solution giant Tricentis told QA Financial it is teaming up with digital consulting and artificial intelligence solution provider Zuci, based in Dallas, Texas.

The partnership is primarily aimed at accelerating test cycles and streamlining software delivery processes to increase operational efficiency.

In addition, Chaim Frenkel, VP of strategic alliances at Tricentis, disclosed that the collaboration means his company will start to integrate Tricentis’ AI-driven automation technologies into Zuci’s product offering.

“This will enhance their capabilities in streamlined test automation implementations that support organisations’ digital transformation goals,” he explained.

“Basically, we will combine the strength of our quality assurance solutions with their leading consulting and advisory services,” Frenkel stressed.

“It is beyond critical for customers of all sizes to partner with a strategic consulting advisor to steward the digital transformation journey, promote best practices, and enable ongoing success across an ever-changing E2E technology landscape,” he noted.

Frenkel stressed he is convinced Zuci is “well-positioned to empower joint clients to navigate the nuances of accelerated software agile development while maintaining high quality software deployments at scale.”

Sujatha Sugumaran
Sujatha Sugumaran

The partnership should also Zuci’s intelligent testing capabilities, utilising AI-driven insights, as well as boost test automation maturity and realise a range of DevOps objectives.

“It’s all about doing things better and faster, reducing risks, and getting our solutions to market pronto,” stressed Sujatha Sugumaran, director of quality engineering at Zuci.

The Indian-American firm was only launched in 2016 and is active in North America, Europe and India, employing around 500 ‘zengineers’, as Zuci calls all of its employees.

Explaining why her company, dubbed by some as the ‘new kid on the AI block’, entered this new partnership, Sugumaran said “this move is right in line with our clients’ objectives, as well as those of global enterprises and software vendors striving to stay competitive. Teaming up with Tricentis gives us an edge.”

Hyperactive year

It has been a busy year so far for Tricentis, which was founded by Franz Fuchsberger and Wolfgang Platz in 2007 in Vienna, Austria.

The company, since April 2021 led by CEO Kevin Thompson, provides software testing automation and software quality assurance products, serving dozens of banks around the world.

Only last week Tricentis told QA Financial it is bringing a new platform to the market, designed to help financial services firms to increase their productivity and improve application quality.

The launch of yet another testing tool means the US-based company continues to penetrate the QA space with new solutions, thereby working to “remove the need to switch between tools and offer full testing context,” as a senior Tricentis executive told QA Financial recently.

The latest solution, called Tricentis Copilot, should be seen as a generative AI assistant that helps QA teams to find, understand, and optimise test assets through an intuitive chat interface, Mav Turner, chief product and strategy officer at Tricentis, told this publication in an email.

“This ensures greater efficiency, faster onboarding, and reduced redundancy,” claimed Turner, since January of this year the company’s chief product and strategy officer, based in Austin, Texas.


“It’s all about doing things better and faster, reducing risks, and getting our solutions to market pronto.”

Sujatha Sugumaran

The latest launch came only weeks after the firm launched a new AI-powered tool that it claims can measure software speed and quality more efficiently and accurately.

The Copilot platform is supported by GenAI applications and helps quality engineering teams and developers integrate AI responsibly by testing complex applications, Turner said.

“This is a suite of solutions leveraging generative AI to enhance productivity throughout the entire testing lifecycle,” Turner shared with this publication.

“In other words, Copilot makes it quicker and easier for users to create tests using generative AI,” he said.

CEO Kevin Thompson

Meanwhile, in March, Tricentis brought a new SAP Test Automation platform to the market, a SaaS-based test automation capability designed to help banks, financial services firms and other large entities that use SAP solutions to manage end-to-end transformation initiatives and need to store or process large amounts of personal or sensitive data.

The solution integrates with SAP applications and technologies and further extends the existing test automation functionality included within SAP Cloud ALM.

Key features of the tool include a model-based, codeless, and AI-driven automation to promote ease of use, as well as comprehensive testing capabilities across SAP and third-party software systems.

It also enables a scalable test execution across distributed infrastructures and advanced API testing capabilities, including simulation features, the firm claimed.

Meanwhile, earlier this year Tricentis added a virtual mobile grid service to its portfolio to make it simpler to test mobile applications at scale. A range of banks use the tool for their mobile banking apps.

The service is based on the platform Tricentis gained following its acquisition of testing firm Waldo and was integrated within the Tricentis Mobile application testing framework.

US focus

In a further sign the US is firmly on the company’s expansion plan’s radar, Tricentis recruited Damien Johnson recently as its new field chief technology officer (CTO) for the American markets.

New York City-based Johnson is a well-known name within the testing space, considered a seasoned QA professional with a career spanning close to three decades in SAP transformations.

He was previously global chief architect for RISE with German software multinational SAP where he was responsible for helping company’s large strategic customers and major service providers modernise and migrate to the cloud.

At Tricentis, Johnson will help support the company’s technology and business strategy with a focus on providing technical expertise and guidance to customers, prospects, and partners to achieve maximal value through their IT transformation and DevOps initiatives, the firm shared with QA Financial.


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