In this episode of the QA Financial podcast, we sit down with Srini Chelian, VP & Head of Technology, Personal Lines at Definity, to unpack how one of Canada’s leading insurers is embedding AI across the software development lifecycle.
With a background spanning IT strategy, agile transformation and large-scale delivery, Chelian shares how Definity is translating business needs into faster, more efficient and higher-quality technology outcomes.
Chelian will be speaking at the QA Financial Forum Toronto 2026, where he is set to deliver a keynote titled “Transforming Delivery and Service: How Definity Is Using AI to Build Better, Faster and Cheaper” on Thursday, April 23 from 1:30 PM to 2:00 PM (EDT) in Track 1.
In this session, he will outline how Definity is leveraging AI and GenAI across planning, development and testing to improve productivity, reduce cycle times and enhance delivery quality, while also preparing its data foundations and introducing agentic AI into areas such as claims and contact centres.
Watch the full conversation below.
QA FINANCIAL EVENTS
Why not become a QA Financial subscriber?
It’s entirely FREE
* Receive our weekly newsletter every Wednesday * Get priority invitations to our Forum events *
REGULATION & COMPLIANCE
Looking for more news on regulations and compliance requirements driving developments in software quality engineering at financial firms? Visit our dedicated Regulation & Compliance page here.
READ MORE
- Goldman puts AI coding to the test
- How to test AI models that banks do not control
- OpenAI, Filigran and SunTec: the latest vendor and product news
- Sygnum: Testing AI is ‘a measurement problem’
- Banks’ ‘code for all’ push raises testing risks
WATCH NOW
QA FINANCIAL PODCASTS
