Welcome to another QA Financial-themed podcast, the leading series exploring innovation, risk and resilience in software quality assurance across financial services, healthcare and insurance.
As we prepare for the QA Financial Healthcare & Insurance Forum London 2025, taking place at America Square in the City of London on 26 November, we are joined by one of the Forum’s headline speakers, Tim Gough, Chief Technology Officer at Simplyhealth.
Gough has led a major digital transformation at the UK’s leading member-owned healthcare plan provider, a five-year programme that has merged legacy systems and achieved a remarkable leap from near zero to 80% claims automation.
With a background spanning software engineering, AI and SaaS innovation, he has been at the forefront of redefining technology delivery and data management in regulated healthcare environments.
At the upcoming Forum, Gough will set the tone for the day’s agenda with a keynote session on the technology and quality foundations required for connected healthcare. He will explore the true potential of AI in DevOps, the challenges of handling highly sensitive data in software engineering and “Shift Left” strategies, and the quality and compliance benchmarks that both payers and providers must now meet.
Over and above the technology detail, Gough will share his views on how healthcare organisations can build resilient, interoperable systems that balance innovation, compliance and patient trust. Ahead of the November 26 conference, we caught up with Gough. Let’s dive in.
Register for the QA Healthcare & Insurance Forum London below

Tim Gough will be speaking at the QA Financial Healthcare & Insurance Forum London 2025, on 26 November at 9:00am.
More information can be found HERE.
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REGULATION & COMPLIANCE
Looking for more news on regulations and compliance requirements driving developments in software quality engineering at financial firms? Visit our dedicated Regulation & Compliance page here.
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