One in five Americans has a disability. Website UX also has to take account of an ageing population. In addition to legal requirements for accessible online financial services, firms that are more accessible are able to reach more new customers, more effectively. Dylan Barrell, CTO at Deque, was a speaker at the QA Financial Digital Forum, explaining how the “shift left” to test aumation can be linked to a clear RoI. Watch the video above.
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