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Applause and Infosys announce partnership

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Boston-based crowd-sourced testing specialist Applause has announced a partnership with Infosys to provide end-to-end digital testing services.

Digital services and consulting firm Infosys will work with Applause to deliver increased speed and scalability for testing services, shorter user experience testing periods and shorter feedback cycles.

Founder and chief executive officer of Applause Doron Reuveni said in a statement: “Every new release and digital experience – whether it’s an app, chatbot or omnichannel purchasing experience – should be tested by actual users in real-world situations. Together we can ensure a broader set of clients can easily access these essential solutions.”

Meanwhile, president of Infosys Mohit Joshi said: “This partnership will ensure that our clients’ digital experiences are validated by real customers and highly vetted testers before new features are released into the market thereby improving our clients’ customer satisfaction ratings.”