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Xceptor poaches Keith Man from Duco to drive APAC growth

Singapore-based Keith Man
Singapore-based Keith Man

Automation testing firm Xceptor told QA Financial it has poached a well-known industry insider in Singapore to lead the company’s APAC operations in a move that underscores its ambitious growth plans in Asia.

Xceptor confirmed it has recruited Keith Man, until recently APAC head at Duco, a global data engineering tech company that provides self-service data engineering including testing in the cloud.

As the firm’s new APAC general manager, Man will be responsible for expanding sales efforts, business development and operations in the region while advancing expansion into new markets and segments, explained CEO Michiel Verhoeven.

Verhoeven, chief executive since April of last year, stressed the Asian market is a key priority for London-based Xceptor, which also offices in New York City and Singapore.

Michiel Verhoeven, since April of last year the chief executive of Xceptor
Michiel Verhoeven

“The APAC region is dynamic and has tremendous potential. We have made a strategic decision to continue investing in the APAC region to ensure we are well-positioned to serve our clients effectively,” he stressed. 

“While we see some firms scaling back, we believe in the long-term growth potential of this market, we embark on a new chapter of growth in this dynamic region,” Verhoeven added.

He went on to point out that Man has over 15 years of experience in fintech, bringing “a wealth of expertise in the capital markets space as well as hands-on experience in the APAC region.”

Singapore hub

Xceptor, which runs an intelligent automation testing platform that primarily serves clients in the financial services space, is increasingly taking a global focus from its offices in London, New York City and Singapore.

Man will be based in Xceptor’s existing Singapore hub, which was set up in 2017. It has since expanded to serve as its APAC hub, including sales, client success, delivery and support teams that serve local, regional and global clients. 

While expanding the Asian office, Man will set out strategies to drive client success, as well as strategic partnerships and alliances across the region.

“While we see some firms scaling back, we believe in the long-term growth potential of the APAC market.”

– Michiel Verhoeven

Before Duco, Man held senior roles at Standard Chartered Bank and TriOptima, which is now know as OSTTRA. 

Man shared with QA Financial that he is “excited to join an established team that is poised for successful expansion in this region, and look forward to setting the direction for our long-term growth as we deepen engagement to support client success.”

New CCSO role

Man’s appointment comes only two weeks after Xceptor told QA Financial it had created the new role of chief client success officer (CCSO), appointing Strath Lanyon, who started on April 16.

The move came as the rapidly growing firm’s global expansion is increasingly taking shape,

“The creation of the CCSO role reflects our dedication to client centricity,” Verhoeven explained. “Lanyon’s appointment to this newly created role underscores our commitment to driving experiences across our global operations.”

Lanyon stressed that since “the financial services landscape is evolving at an unprecedented pace, it is essential that clients are able to leverage our technology to solve complex challenges, and that they see our commitment as valued partners to achieving their business performance and growth objectives.”

Strath Lanyon has been appointed as Xceptor's first CSSO
Strath Lanyon became Xceptor’s first-ever CCSO two weeks ago

Lanyon has responsibility for the complete post-sale client journey to drive adoption, satisfaction, and retention.

Reporting into Verhoeven, Lanyon joined the Xceptor executive leadership team and board, while partnering with the rest of the business to elevate the company’s client engagement.

Before joining Xceptor, Lanyon held senior roles in Adenza and Calypso Technology, and played a significant role in scaling Adenza’s cloud services division.

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